In the office I was asking after a colleague who went into hospital unexpectedly for an operation. "I should knit her something..." I remarked without thinking in that off-handed way. "Yeah, she likes hats" was the reply.
A lady from work lost her husband recently. I could not express in words my sorrow for her loss and emptiness. I knitted her a shawl so she would know I was thinking of her and sent it with prayers of love and courage.